onlinehotelpro

Faq's

A Frontdesk calendar providing easy access to critical
functions at the tip of your fingers

A Frontdesk calendar providing easy access to critical functions at the tip of your fingers

Frequently asked questions

a. The system functions smoothly even with unstable internet. All actions automatically sync once the connection stabilises.

a. Onlinehotelpro works on mobile phones, tablets, and laptops, allowing hotel staff to continue operations using generators, inverters, or power banks.

a. The platform integrates with Flutterwave,

a. The system supports pay-on-arrival, deposit payments, partial payments and full payments in advance depending upon your operational requirements.

a. The platform supports NGN, GHC, ZAR, KES, USD, EUR, and other currencies.

a. The booking engine is optimised for smartphones and low-bandwidth browsing.

a. You can manage different hotels, guesthouses, short-let units, or serviced apartments from one dashboard.

a. Onlinehotelpro integrates with Booking.com, Airbnb, Expedia, TripAdvisor and more...

a. The platform supports cash, POS, bank transfer, and mobile money payments.

a. It is ideal for both medium sized hotels, boutique hotels, guesthouses, lodges, serviced apartments, and short-let properties.

a. The platform provides user access controls, activity logs, and housekeeping management tools.

a. You can access the system from any smartphone.

a. 24/7 Support is available through WhatsApp, email, in-app chat, and phone (depending on your plan).

a. Most properties can be set up within 24 to 72 hours depending upon your data being available

a. The booking engine is designed to attract more direct reservations, helping reduce OTA fees.

a. Training sessions, video guides, and onboarding support are provided.

a. The channel manager ensures consistent rates across all connected OTA platforms, but also allows pricing differential if it is required.

a. You can generate revenue reports, occupancy summaries, daily sales reports, channel performance reports, and staff activity logs.

a. All data is encrypted and securely stored on cloud servers.